How to use New post

Contents

0. Cover & contents

1. Overview

2. Before you start

3. Quick start in 5 minutes

4. AI assist

5. Text, link, media, and alt text

6. Limits per platform, preview, and target accounts

7. Save draft, Schedule, or Send now

8. Error messages and what they mean

9. Tips and frequently asked questions

10. Checklist and help

1. Overview

What you can do on this page

New post is where you write one post and send it to several social accounts at once. You only write it once: the text, a link, and up to 10 photos or videos. If you like, AI assist writes the draft for you, the Image studio makes a branded image, and Photo check reviews your photo. While you write, you see a preview and the character limit for each platform. Finally, choose the accounts under Send to, then save it as a draft, schedule it, or send it now.

Three ways to start

New post can also open with the text already filled in, for example from the Trends menu or from the Upcoming observances card on Home. Prefilled text like this is at most 1,500 characters.

Parts of the page

1. Page header — the title "New post", the Download guide (PDF) button for this guide (before its PDF is available, the button says Guide), and the From a link button.

2. New here? How to use this page — a short guide box you can open and close. The guide you're reading now is the full version.

3. Composer (left column), from top to bottom:

   • the Composer pill and a character counter, for example "0 characters";

   • the AI assist panel (closed until you press it);

   • the Text and Link (optional) fields;

   • the Media (optional) section — the Upload from gallery button, the Add from a URL field, and a card for each media item (each photo card has its own Alt text button);

   • the Image studio;

   • Send to — the list of target accounts;

   • the Save as draft, Schedule, or Send now options, then the big gold button and the See all posts button.

4. Preview (top of the right column) — a picture of your post.

5. Limits per platform (bottom of the right column) — a character counter for each platform of the selected accounts.

6. Guide to using New post (at the very bottom) — the Download guide (PDF) and Read web version buttons.

On a wide screen, the right column moves down with you as you scroll, so the preview stays in view. On a phone, the right column moves below the composer.

2. Before you start

Connected social accounts

To schedule or send, at least one social account must already be connected. Connect it from the Social accounts menu (/akun). Each platform allows up to 3 accounts.

AI key (optional)

You only need an AI key for the AI features:

• AI assist (Write draft, Improve, Shorten, Suggest hashtags);

• Check with AI for photos (the basic check of photo size and format still runs without a key);

• From a link (Link to post).

Writing on your own, uploading photos, the Image studio, scheduling, and sending do not need an AI key.

An AI key is a secret code from an AI provider (for example Google Gemini) that you create yourself and then paste into AutoPost. The free quota and any billing belong to your account with that provider. To add one:

1. Open the AI keys menu (/kunci-ai), then the Add key page (/kunci-ai/tambah).

2. Paste your key, then press Test & save.

3. In AI keys › Overview, the Write a post task must be labeled Covered (meaning an AI model is ready for it). If it says Not covered, read the reason below it and follow the link to fix it.

What to prepare

• You can sign in to AutoPost.

• At least one social account is connected (to schedule or send).

• (Optional) An AI key, for AI assist and Check with AI.

• (Optional) A JPG/PNG/WebP/GIF photo or an MP4/MOV video, up to 50 MB. For Instagram, use JPG.

• (Recommended) A test channel or group for trying out your first send.

3. Quick start in 5 minutes

This example creates an invitation to a community clean-up with AI assist, for the Telegram account "Kabar Kampung Kita". Replace the content with your own. If you don't have an AI key yet, skip steps 3–9 and type your own text in the Text field.

1. Open the New post menu (on a phone: Write in the bottom menu).

2. Look at the Send to section. All your accounts are already selected, except TikTok and X accounts (you tick those yourself). Tap any account you don't want to send to until its check mark disappears. Do this first, because AI assist adjusts the length of the text to the selected accounts.

3. Press the AI assist panel above the Text field. The panel opens.

4. In the What do you want to write about? field, type your topic, including the day, date, time, and place. The example in this guide uses this topic: Invite residents to the community clean-up of the drainage channels on Sunday, October 4, at 6:30 AM. Meet at the RW 04 neighborhood watch post; brooms and sacks are provided by the organizers.

5. Check the options. The defaults already suit beginners: Tone Casual, Length Medium, Language English (the default follows the app language), and Add hashtags and Use emoji turned on.

6. Press Write draft (or press Ctrl + Enter in the topic field). While you wait, you see "AI is writing a draft…" and a seconds counter. It usually takes 5–30 seconds.

7. Read the AI draft box. Make sure the date, time, and place are right. If it's good, press Use (replace text). If not, press Write draft again for another version, or press Discard.

8. The AI text is now in the Text field, and the preview on the right fills in too. Under the AI assist panel title you see "Text replaced with the AI result." and an Undo button. Edit the text however you like — from now on, the text is yours.

9. (Optional) In the Rework your existing text section, press Suggest hashtags. If the hashtags fit, press Add hashtags below; if not, press Discard.

10. (Optional) Fill in Link (optional) and add a photo with Upload from gallery (5.3).

11. Glance at the Limits per platform card on the right. A red number means the text goes over that platform's limit (see 6.1).

12. Choose how to save, then press the gold button below it:

    • Save as draft → the Save draft button: saved, not sent yet.

    • Schedule → fill in Date & time (WIB, UTC+7) → the Schedule post button: sent automatically at that time.

    • Send now → the Send now button: really sent, right away.

13. Wait for the green message: "Draft saved.", "Post scheduled.", or — for Send now — first "Saved — sending to the selected accounts…", then a summary of the result, for example "Sent to 1 account." After it succeeds, the Text, Link, and media fields are cleared, and the option goes back to Save as draft.

14. Press See all posts to see your post on the Posts page.

4. AI assist

AI assist is a folding panel above the Text field. It has two parts: Write a new draft (from a topic) and Rework your existing text (Improve, Shorten, Suggest hashtags).

4.1 Opening the panel

Press the AI assist row ("Write a draft, polish, shorten, or find hashtags with AI."); press it again to close it. A topic you've already typed isn't lost when you close the panel.

Below the buttons, you can see which platforms the AI follows, for example "AI follows the character & hashtag limits of: Telegram." If no account is selected, it says "Choose accounts under “Send to” so AI can follow their platforms' character & hashtag limits." and the AI uses a safe limit of 2,200 characters.

4.2 Writing a draft from a topic

Press Write draft, or Ctrl + Enter in the topic field. While you wait, you see for example "AI is writing a draft…" and "7 s · Usually 5–30 seconds. Don't close this page." Pressing Write draft again usually gives you a different version.

4.3 Reading the AI result

The result appears in its own box, containing:

• the box title — AI draft, Improved version, Shorter version, or Suggested hashtags;

• the character count against the strictest limit of the selected accounts, for example "312 / 4,096 characters". For Telegram, the limit already subtracts the length of the Link field, because the link is added to the end of the text when it's sent;

• model: … (the AI model's name) and the suggested text;

• a yellow note when there is one, for example "Links written by AI were removed — add your own link in the Link field." or "Check again: … from your topic isn't in the draft — add it yourself if needed.";

• the reminder "AI can make mistakes — read and adjust it before sending."

If you change your text after pressing Improve, Shorten, or Suggest hashtags, a warning appears: "Your text has changed since this result was made. “Use” will replace the current text."

4.4 Use, Add below, Discard, and Undo

• Use (replace text) — everything in the Text field is replaced by the AI result.

• Add below / Add hashtags below — the result is added below your text, separated by one blank line. The result box first counts the combined length ("If added below: 612 / 4,096 characters.") and warns you if the combined text goes over the platform limit.

• Discard — the result is removed; your text doesn't change.

Undo. After you use a result, a green row appears saying "Text replaced with the AI result." (or "AI result added below your text.") with an Undo button that brings your previous text back. The button disappears as soon as you type again (so your edits aren't overwritten), and it only works for the most recent AI change.

4.5 Improve, Shorten, and Suggest hashtags

These three buttons only appear once the Text field has something in it, and they only work for text up to 5,000 characters. If the Text field is still empty, it says "Write something in the Text field below to use Improve, Shorten, and Suggest hashtags."

4.6 What AI won't make up

AutoPost gives the AI strict rules, then checks the result once more before showing it:

• Links and site names that aren't in your topic or text are removed. Put your link in the Link field.

• Phone numbers, WhatsApp numbers, and email addresses you didn't provide are replaced with the marker [isi kontak]; prices you didn't provide are replaced with [isi harga]. Your own numbers and contacts stay intact. (These markers stay in Indonesian even when AutoPost is in English.)

• The result is plain text, and it's always fitted to the limit of the selected platforms (if needed, hashtags are removed or the text is cut, with a note).

• The AI is told to treat your topic and text as material, not as instructions.

Replace the [isi kontak] and [isi harga] markers with the correct details, or delete them, before sending. If you leave them, the markers are sent too.

4.7 AI keys and usage limits

• AI assist uses your own AI key. Without a key, you see the Needs an AI key (some are free) box with the Add AI key button. If you have a key but it can't be used for writing yet (out of quota, off, rejected, or not tested yet), you see the Your AI key can't be used for writing yet box with the link See the cause in AI keys Overview, plus the time it recovers if the cause is an exhausted quota and the time is known.

• At most 20 requests per 10 minutes. Attempts without an AI key aren't counted.

• The AI gets about 45 seconds to answer.

• Privacy: your topic and text are sent to the AI provider of your key. AutoPost itself doesn't store the topic, the text, or the AI result; it only records how much you used. Don't put your customers' personal data in the topic.

What each AI assist error message means is in 8.4.

4.8 From a link: turning an article into a post

Want to share an article from another site? Press the From a link button at the top right of New post. The Link to post page opens (creating variants needs an AI key):

1. Paste the article address into Paste an article link, then press Read. An article preview card appears.

2. If the article content can't be read, open Paste the article text yourself (optional) and paste text you have the rights to (at least 80 characters).

3. Set Language, Tone, Number of variants (2 or 3), Hashtags, and Emoji. Credit the source is always on.

4. Press Create variants (usually 10–40 seconds; at most 10 times per 10 minutes).

5. Check each Key facts item against the article, then tick it.

6. Edit the variant you like, then press Use in composer.

New post opens again with the text (at most 1,500 characters) and the article link already filled in. The article's photo only comes along if you turn on Use the article image and check I have permission to use this photo. After that, carry on as usual: choose accounts, then save, schedule, or send. To go back without using a variant, press Write manually.

Pinterest Pins you send from New post (including through Use in composer) are your own choice, so they don't need approval again under Pin approval. That approval is only for Pins from auto posts.

5. Text, link, media, and alt text

5.1 The Text field

Type your post in the Text field ("Write it once here — AutoPost sends it to every account you choose."). The pill above it counts the characters, for example "312 characters", and, if any accounts are selected, shows the strictest limit, for example "strictest limit 2200 characters". For Telegram with a photo/video, the limit counted is 1024 characters (the photo caption limit), the same as on the Limits per platform card.

• The text is sent as plain text; line breaks are sent too. Markers such as *bold* appear as typed in Telegram.

• A hashtag is a word starting with # with no spaces, for example #KopiSenja. A hashtag must contain letters (#2026 doesn't count), the same hashtag is counted once, and a # inside a web address doesn't count.

• If Instagram is selected and the text has more than 5 hashtags, a red box appears below the Text field. Send now and Schedule are on hold until there are 5 hashtags or fewer; you can still save a draft.

5.2 The Link field

Fill in Link (optional) with a full web address starting with http:// or https://. Each platform uses it differently:

5.3 Photo or video

One post can carry up to 10 photos or videos (the counter, for example "1/10 media", is at the top right of the Media (optional) section). How to add them:

1. Upload from gallery (the safest). Choose one or several JPG, PNG, WebP, GIF photos or MP4, MOV videos, each up to 50 MB. Each file becomes a card in the media list.

2. Add from a URL — paste an https:// link that goes directly to an image or video file (for example ending in .jpg or .mp4), not to a web page, then press Add. Addresses ending in .mp4 and .mov are treated as video; everything else is treated as a photo.

3. Image studio — see 5.4.

Each media item appears as a card with a Photo or Video label. The first card is the Cover; change the order by dragging the cards or with the arrow buttons. Above the cards, a badge per selected platform (for example "Telegram 1/10 ✓") shows whether that platform accepts the list. iPhone photos in HEIC format aren't accepted; convert them to JPG first. To remove one item, press the cross on its card; Remove media below the preview removes the media too. Each photo has its own alt text (5.6).

Media requirements for each platform (the same numbers are used by the Photo check panel):

If Instagram is selected and there's no image or video, a red note appears below Send to ("Instagram only accepts posts with an image or video. …") — the draft can still be saved. For Pinterest, check the image yourself before pressing the gold button.

5.4 Image studio

The Image studio makes a branded image from your photo, or a design card with a title. Everything is drawn on your device, and the result is always JPG (the format Instagram accepts). Colors, font, and bar text come from the Branding page if you've set it up; if not, the default settings are used.

1. 1. Image source — press Choose photo, or turn on Design card and fill in the card's big title.

2. 2. Aspect ratio — 1:1 (Facebook & Instagram feed), 4:5 (tall feed, the default), 16:9 (X, Pinterest, link previews), or 9:16 (Reels, Stories, Shorts). For Instagram, choose 1:1, 4:5, or 16:9: AutoPost sends images to Instagram as feed posts (not Stories), and Instagram rejects 9:16 images there.

3. 3. Branding — make sure Apply branding to this photo is checked (the default), then set the account name on the image, the Bottom bar text, the Bar and Text colors, the Font, the 3D or Flat style, and Show account name. The default account name is the first selected account under Send to.

4. (Optional) NEWS LOOK — a big hook line with a color bar, taken from the first line of your text (at most 90 characters), or type your own.

5. Look at the Preview on the right of the studio, then press Use this image. The image is uploaded and added as the post's media, with the message "Image saved & ready to send with this post."

The top part of the Image studio (1. Image source and 2. Aspect ratio) is visible in the picture at step 8 of the Quick start.

5.5 Photo check

As soon as there's a photo, the Photo check panel appears below the preview (videos aren't checked).

• Without AI, the panel immediately compares the format, pixel size, and file size with the requirements of the selected accounts' platforms. Its findings stay hidden until you press See details (N). Some findings have an Auto-fix button, for example "Auto-fix: convert to JPEG". That button downloads the fixed file to your device; upload that file with Upload from gallery. Findings that aren't serious can be hidden with Ignore.

• Check with AI (needs an AI key): press the button, read the Before the photo is sent to AI box, check I understand and agree to this photo being sent to the AI provider., then press Check now. This consent is remembered while that browser tab stays open, so the next checks run right away. A small copy of the photo, without location data, is sent to the AI provider of your key. The result can include a summary of the photo, "Match with your text: N/100", findings (for example people's faces), and suggested alt text with the Use as alt text button. At most 15 checks per 10 minutes.

5.6 Alt text

Alt text is a short description of the image for screen reader users (blind or low-vision people). Each media card has its own Alt text button (it reads Alt text ✓ once filled in); press it to open the field, with a counter, for example "0/1000".

• It's sent with the image to Instagram, Threads, Pinterest (cut to 500 characters), and X. It is not sent to Telegram or Facebook. For videos, alt text is sent to Threads only.

• The 1,000-character limit applies to every post: if it's longer, the post can't be saved.

• A quick way to fill it in: Check with AI, then press Use as alt text.

• Example: "Residents cleaning the drain in front of their houses with brooms and sacks in the morning."

6. Limits per platform, preview, and target accounts

6.1 Limits per platform

The Limits per platform card in the right column counts your text against the limit of each selected account's platform. Its bar is blue-gold when you're within the limit, and red when you go over. If no account is selected, the card only shows the sentence "Choose an account first to see each platform's character limits."

Other limits that apply to every post:

• Text is at most 10,000 characters ("The text is too long (max. 10,000 characters).").

• Links are at most 2,048 characters; alt text is at most 1,000 characters.

• The "The text is too long for: …" rejection applies to every way of saving, including drafts. Shorten the text (for example with Shorten in AI assist), or deselect that platform's account.

How characters are counted:

• Each letter, number, space, or line break counts as one. Most emoji count as 2.

• The counter on the card writes numbers without thousands separators, for example "1180/1024".

• For Telegram, the note under its row explains what will happen, for example "When sent, 156 characters at the end will be cut at a word boundary and replaced with "…" (the link stays whole). Shorten it if you want it whole."

6.2 Preview

The preview card in the right column shows a picture of your post:

• Card header — your initial and your profile name (not the target account's name), then the time: "now", or the scheduled date and time, for example "October 4 at 06:00 AM WIB", if you chose Schedule. On the right is the preview pill.

• Text — exactly as you typed it, including line breaks. If it's empty, it says "Your text will appear here…".

• Link — shown below the text in blue.

• Photo or video — with the words "media attached ✓" and the Remove media button. Videos can be played (muted at first).

• Photo check — the check panel, if the media is a photo (5.5).

6.3 Choosing accounts under Send to

The Send to section shows one button for each connected account, with the platform icon and the account name. They are ordered by when the account was connected.

• All accounts are selected automatically every time the page opens, except TikTok and X accounts (they have their own rules, so you tick them yourself). Selected buttons are blue with a ✓.

• Tap an account button to deselect it; tap it again to select it.

• Your choice of accounts affects the Limits per platform card, the limit used by AI assist, the Photo check rules, and the default account name in the Image studio.

• After a post is saved, the selected accounts are not reset. Check them again before writing your next post.

If no account is connected yet, this section shows the No accounts connected yet box with the Connect account button. In that state you can only save drafts (read the Important box in section 2 before you do).

7. Save draft, Schedule, or Send now

7.1 Two steps: choose the mode, then press the gold button

It takes two steps: choose the mode first, then press the gold button below it.

While it works, the gold button says Saving… or Sending…. After it succeeds, the Text and Link fields, the media, the alt text, and the schedule are cleared, and the mode goes back to Save as draft.

If something isn't right yet, a red box appears above the gold button. What it means is in 8.1.

7.2 Save draft

Choose Save as draft, then press Save draft. If it works, a green message appears:

The draft appears on the Posts page, in the Drafts tab. From there you can send it with the Send now button — to the accounts that were selected when the draft was saved. You may save a draft without a target account, but a draft like that can't be sent later (see section 2).

7.3 Schedule

1. Choose Schedule. The Date & time (WIB, UTC+7) field appears.

2. Choose the date and time. This time is always read as WIB, whatever your device's time zone is. If you're in WITA (UTC+8), subtract 1 hour; in WIT (UTC+9), subtract 2 hours.

3. Check the time in the preview card header.

4. Press Schedule post.

If it works, a green message appears:

Scheduling rules:

• The time can't be in the past, and it can be at most one year from now.

• At least one account must be selected.

• AutoPost checks the queue every minute. Posts usually go out about one minute after the scheduled time.

• If a send fails because of a temporary problem, AutoPost retries on its own after 1, 5, and then 30 minutes.

• Scheduled posts can be seen on Posts (the Scheduled tab) and in the Schedule calendar menu. They are not visible in the platform's app before they're published.

7.4 Send now

Choose Send now, then press the gold Send now button. The post is saved first, then sent right away. The messages you see:

1. "Saved — sending to the selected accounts…"

2. Then a summary of the result, for example "Sent to 1 account." What each summary means is in 8.2.

If all sends fail, the message is red: "All sends failed — open the Posts page to see why." The composer fields are kept so you can fix them, but the post has already been saved on the Posts page. Open that page to see why and use Resend failed there — don't press Send now again, or you create a second post.

Near the gold button it says "“Send now” really sends to the accounts you choose — Telegram, Facebook Page, Instagram, Threads, TikTok, and X are active; Pinterest will follow once its access is approved."

7.5 Seeing the results on the Posts page

Press See all posts, or open the Posts → All posts menu (on a phone: Posts). Above the list are the All, Drafts, Scheduled, Sent, Partial, Failed, and Canceled tabs.

Each post card shows:

• a status pill: draft, scheduled, sending (being processed), sent, partial, failed, or canceled;

• N accounts (the number of target accounts), then N sent / N failed if any failed;

• N retrying automatically ± HH:MM if any account is waiting to be retried;

• the time scheduled … WIB, sent … WIB, or created … WIB;

• Details per account (N) — shown when an account has a failure reason or a note. Each row has the account name, the status (failed, retrying, skipped, pending, or sent · note), and the reason. The details open automatically if something failed or is waiting to be retried. Notes on successful sends (for example a Telegram caption cut at 1,024 characters) are folded; press the title to open them.

7.6 Editing, canceling, or resending

• Editing a post — a draft can be edited with Open in composer on its card (see question 6 in 9.2). Scheduled and sent posts can't be edited yet: delete the post, then create a new one with the right content or time.

• Deleting or canceling a schedule — on the Posts page, press the X button (Delete post) on that card, then choose Delete or Cancel. While it works, the button says Deleting…. Deleting in AutoPost does not delete a post that's already published on the platform.

• Sending a draft or scheduled post early — press Send now on that card.

• Resending what failed — on a post with the partial or failed status, press Resend failed. Only the accounts that failed are sent to again; accounts that already received it aren't sent to twice.

8. Error messages and what they mean

Find the message you see in the tables below. … and N stand for parts that change (platform names, numbers). Some similar messages are grouped in one row, separated by slashes.

8.1 When saving, scheduling, or sending

Error messages appear in a red box right above the gold button. For example:

8.2 Send results

These messages appear after Send now (and after Send now or Resend failed on the Posts page).

Common failure reasons: Instagram without an image ("Instagram only accepts posts with an image or video. Add a JPEG image or a video, then resend."), Pinterest without an image ("Pinterest requires an image on every Pin. Add an image and resend."), or an account that needs reconnecting. For Telegram-specific reasons, see section 9 of the Telegram guide (/panduan/telegram/en).

8.3 When uploading media and using the Image studio

8.4 When using AI assist

8.5 When checking a photo

9. Tips and frequently asked questions

9.1 Writing tips

• The first line matters most. Pinterest uses it as the Pin title, and NEWS LOOK in the Image studio uses it as the hook line. Keep it short and clear, under 100 characters.

• Put links in the Link field. If the text is too long for Telegram, the text is cut, while the link from the Link field stays whole.

• Using a photo? Keep the text under 1,024 characters if Telegram is selected. Anything beyond that is cut when it's sent.

• Instagram: at most 5 hashtags. Choose the most relevant ones; Suggest hashtags helps.

• Write the important details yourself in the AI assist topic: date, time, place, price, and contact. Replace the [isi kontak] or [isi harga] markers before sending.

• Reread the AI result. AI can make mistakes. Make sure the names, dates, and claims are right.

• Fill in the alt text for photos sent to Instagram or Pinterest.

• Don't write secret data (bank account numbers, customer data, passwords) in a post or in an AI topic.

9.2 Frequently asked questions

1. Do I have to have an AI key?No. Writing on your own, uploading photos, the Image studio, scheduling, and sending all work without an AI key. An AI key is only for AI assist, Check with AI, and From a link.

2. Does the AI replace my text right away?No. The AI result only goes into the Text field after you press Use (replace text) or Add below, and you can bring your text back with Undo as long as you haven't changed the text again.

3. Does AutoPost store the topic and text I give the AI?No. AutoPost doesn't store the topic, the text, or the AI result; it only records how much you used. But the content is sent to the AI provider of your key, so that provider's privacy rules still apply.

4. What do [isi kontak] and [isi harga] in the AI result mean?The AI wrote a number, email address, or price that you didn't provide, and AutoPost replaced it with that marker. Replace it with the correct details, or delete it, before sending.

5. Why are all accounts selected every time the page opens?That's how it's designed, so one text goes straight to all your accounts (except TikTok and X, which you tick yourself). Deselect the accounts you don't want to send to before you press the gold button.

6. Can I edit a post that's already saved or scheduled?Drafts, yes: on the Posts page, press Open in composer on the draft card. The text, link, accounts, and the whole media list (with its order and alt text) open again in New post; Save draft, Schedule, or Send now saves the changes to that same draft (not a new post). Scheduled posts can't be edited yet: delete it with the X button on the Posts page, then create a new post.

7. My draft has no target account. Can I send it later?Not as it is. You get the message "No target accounts yet — choose target accounts when composing the post." Open the draft with Open in composer, choose its target accounts, then save, schedule, or send it.

8. Can I send several photos at once (an album or carousel)?Yes, up to 10 media items per post. Choose several files at once with Upload from gallery (or add them one by one), then set the order by dragging the cards or with the ←/→ arrow buttons; the first media item becomes the Cover. Platforms that already accept several media items in one post:

The badge above the media list (for example "Instagram 3/10 ✓ · X 3/1 ✗") shows which platforms accept that list before you press the gold button.

9. Why are the Schedule and Send now buttons gray?One of your photos is being held by Photo check (the red box says which photo). Remove that photo from the media list (the cross icon on its card), then add another photo.

10. Do Pins from New post need approval under Pin approval?No. Pin approval is only for Pins created by auto posts.

11. My internet dropped during Send now. What should I do?Don't resend right away. First check the Posts page and your target accounts, because the post may already be saved or already sent. See 7.4.

12. Why was my text on Telegram cut off and ended with "…"?The text (plus the link) went over 4,096 characters, or 1,024 characters if there's a photo/video. The note is in Details per account on the Posts page. Shorten the text if you want it whole.

10. Checklist and help

10.1 Checklist before you press Send

Tick these one by one before you press Send now or Schedule post.

Content

• I've reread the text: names, dates, times, prices, and contacts are right.

• No [isi kontak] or [isi harga] markers are left.

• The link is in the Link field, starts with https://, and opens.

• Instagram selected? At most 5 hashtags.

• The first line is short (important for Pinterest).

Media

• The photo or video shows in the preview, with the words "media attached ✓".

• Instagram: a JPEG image or a video. Pinterest: there's an image.

• The Photo check panel doesn't say On hold.

• Alt text is filled in (for Instagram and Pinterest) and isn't longer than 1,000 characters.

Accounts and limits

• Under Send to, only the accounts you want are selected.

• The Limits per platform card isn't red, or you've accepted that the Telegram text will be cut.

Timing

• The mode is right: Save as draft, Schedule, or Send now.

• For a schedule: the date and time are entered in WIB, and they look right in the preview header.

Afterwards

• A green message appeared ("Draft saved.", "Post scheduled.", or "Sent to N accounts.").

• The post shows on the Posts page with the right status.

• If anything failed: you've read the reason in Details per account.

10.2 Help and contact

If your problem isn't answered in section 8 or 9.2:

• Open the Help menu in AutoPost for a short guide to every menu.

• The full Telegram guide: /panduan/telegram/en.

• Email: halo@autopost.solusikecerdasankomputasi.com. Send it from the email address registered to your AutoPost account.

• Include: the message you saw (copied exactly, or a screenshot), the target platform, and roughly when it happened (WIB).

• Never include account tokens, AI keys, or passwords. We don't need them to help you.

© 2026 PT Solusi Kecerdasan Komputasi. This guide was updated on 3 October 2026. The AutoPost interface may change at any time.